Privacy Policy
Last updated: June 10, 2025
1. Information We Collect
At Elara AI, we collect information you provide directly to us, such as when you create an account, use our agentic learning management system, or contact us for support. This may include your name, email address, educational preferences, and learning progress data.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI-powered educational services, personalize your learning experience, communicate with you about our services, and ensure the security of our platform.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform and serving our users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. AI and Machine Learning
Our platform uses artificial intelligence and machine learning algorithms to enhance your learning experience. These systems analyze your learning patterns to provide personalized recommendations while maintaining your privacy and data protection.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@elara-ai.com or through our support channels.